My first contact with Francis Rose Financial was just some information gathering and enquiry for myself, no commitment but just testing the waters. Matthew was outstanding from the very first contact to the settlement of our loan and beyond. His down to earth and easy to talk to approach made me very comfortable to pursue my enquiry and throughout the whole process Matthew kept us up to date with every step of progress. We finished with an amazing outcome which will save us a fortune over the life of our home loan.